Hotel Xcaret Mexico
Riviera Maya 5.0
Overview
Enjoy this natural hideaway framed by the Caribbean Sea and the mystical jungle of the Riviera Maya. With a remarkable Mexican essence, the design of Hotel Xcaret Mexico integrates modernism, nature and tradition with an architectural vision in which from any point of the room you can admire spectacular views of the turquoise sea, the rivers, the pool or the jungle.
Experience 'The Best of Mexico included' at this AAA Five Diamond Awarded property.
*This hotel is available from both Cancún International Airport and Tulum International Airport.*
Unlimited access to all the parks and tours of Experiencias Xcaret, along with the food plan offered by each one of them. We also provide roundtrip transportation from and to all Xcaret parks and tours.
No reservation required: Xcaret, Xplor, Xplor Fuego, Xense
Reservation required: Xochimilco, Xel-Há, Xenotes
Included tours: Cobá, Catamaran Tour to Isla Mujeres (no additional cost)
Tours with additional cost: Xichén Deluxe ($33 USD), Tulum ($26 USD)
Xcaret Xailing Experiences: Ferry rides to Isla Mujeres & Cozumel
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
900
Inclusions
- Daily activities
- Round-trip airport transfers
- Unlimited access and transportation to all Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenotes and Xichén Tours.
- All taxes
Rooms

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed
- Garden view
- 1 king bed
- Garden view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with shower only
- Jetted tub
- Pillow menu
- Seating area
- Hydrotherapy circuit at Muluk Spa and Wellness
- 15 minute reflexology massage (subject to availability)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Balcony
- Butler service
- Jetted tub
- Pillow menu
- Seating area
- Exclusive access to the roof top with a private pool (Exclusive for Casa Fuego)
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, and 1 sofa bed
- River
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- River
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, and 1 sofa bed
- Pool view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- No more than 4 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Concierge service
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- Rain Shower
- In-room jacuzzi

















Amenities
- Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
- Public areas wheelchair accessible
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Kids Club
- Teen Club
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Lobby Bar | Bar, Lobby bar | Live music |
Pool Bar | Bar, Pool bar, Swim-up bar | |
Trajinera Swim Up Bar | Bar, Swim-up bar | |
Cantina Los Faroles | Bar, Wine/martini bar | Food options available, Live music |
Rooftop Bar Fuego | Bar, Pool bar | Food options available, Open air |
Minimum age restrictions apply, picture ID required.
Check-out time: 12:00 p.m.
Wi-Fi
- Room
- Throughout the property
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
HA' | À la carte | Mexican | Dinner | ($), Adults only, Dress code, Reservations required |
La Trajinera | Buffet | International | Dinner, Lunch | |
Cantina Los Faroles | À la carte | Grill/steak house, Mexican | Dinner | Dress code |
Chibali | Buffet, Snack bar | International | All day dining | |
Teatro del Rio | À la carte | International, Dinner Show | Dinner | Dress code, Reservations required |
Xin-Gao | À la carte | Asian, Sushi | Dinner | Reservations required |
Las Playas | À la carte | Caribbean, Mediterranean | Dinner, Lunch | |
Las Cuevas | À la carte | Mexican | Dinner | This venue may be closed or have reduced days of service during low season |
Mercado de la Merced | Buffet | Mexican | All day dining | |
Bio | À la carte | Vegan | Breakfast, Lunch | |
Fuego | À la carte | Mexican, Italian | All day dining | Exclusive to Guests at Casa Fuego* Adults Only |
- Rooms: 900
- Eco-friendly hotel
- Fitness centre: on site
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
- Yoga
- Beach front
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Activity pools: 11
- Kids pools: 1
Water sports
- Non-motorized watersports: on site
Other sports
- Hiking: on site
- Tennis courts: on site
- Tour excursions: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Jungle Trails
- Business centre
- Catholic wedding chapel available ($)
- Concierge
- Giftshop available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)



Inlet

Inlet

Inlet

Inlet

Inlet

Gym

Kids Club

Kids/Family Club

Kids/Family Club

Chibali Restaurant

Chibali Restaurant

Ha Restaurant

Mercado de la Merced

Mercado de la Merced

Trajinera Restaurant

Trajinera Restaurant

Trajinera Restaurant

Las Cuevas

Las Cuevas

Las Playas

Las Playas

Foyer

Lobby Bar

Lobby

Lobby

Pool Bar

Pool

Bar

River

River

Spa

Spa

Cinema

Club

Rooftop

Rooftop

Restaurant

Restaurant

Lounge

Lounge
Location

Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.8
-
Location 4.8
-
Rooms 4.8
-
Service 4.6
-
Value 4.6
My stay at Hotel Xcaret México
Coastal47227059008 on May 17, 2025
Hotel Xcaret México is, without a doubt, one of the most unique and unforgettable resorts I’ve ever visited. The best part of my stay was the All-Fun Inclusive concept, which gave us unlimited access to all the Grupo Xcaret parks and tours. Each day felt like a new adventure—whether it was snorkeling in underground rivers, zip-lining through lush forests, or experiencing traditional Mexican shows, there was always something exciting to do. The rooms were beautifully designed with a strong connection to nature. Our suite had a river view, a hammock on the balcony, and eco-luxury touches that made the stay both comfortable and peaceful. Housekeeping was prompt, and the room was always spotless. The service overall was exceptional—friendly, helpful, and always delivered with a smile. Dining was another highlight. From the Michelin-starred “HA’” to the international buffets and beachfront restaurants, every meal was a treat. The resort also offers beautiful pools, a relaxing spa, and plenty of hidden spots to unwind. The only improvement I’d suggest is better signage around the property, as it’s quite large and easy to get turned around. But overall, Hotel Xcaret México is a paradise worth every penny—a must-visit for anyone traveling to Riviera Maya.
25 years since our last vacation and it was TOTALLY WORTH the wait.
Jennifer A (White Lake, Michigan) on May 16, 2025
Our experience at Fuego Hotel at the Xcaret Mexico was top box. We very much enjoyed having the personalized attention from our butlers Carolina Gonzalez, Mauricio Cupul, and Rebeca Arvizu. They were able to adjust errors in our daily itinerary that took place upon arrival. We enjoyed many on site activities and restaurants. If you’re going, and you will be there on a Sunday I highly recommend you make reservations for their special Brunch in las Cuevas. It was amazing.
Vacation Offers
-
Up to 3 children 0-17 years old stay free at the all-inclusive Hotel Xcaret Mexico in the Riviera Maya.
Riviera Maya
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